At shorthorizons (collectively, “we”, “us”, or “our”), accessible at www.shorthorizons.com, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Data Controller
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Economic Area (EEA) and relevant laws in the United States, the data controller is shorthorizons.
2. Information We Collect
When you visit our website or make a purchase, we collect certain information to facilitate the order process and improve your shopping experience. This includes:
- Contact Information: Your name, email address, shipping address, and telephone number.
- Order Details: Information regarding the products you have purchased.
- Technical Information: Automatically collected data such as IP address, browser type, and information about your interaction with our website, collected through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you regarding your purchase or customer service inquiries.
- Comply with legal obligations.
- Improve our website functionality and user experience.
4. Data Sharing and Payment Processing
We value your privacy and do not sell your personal data to third parties. We engage specific service providers to assist with our operations, including payment processing.
All payments processed on our website are handled securely through Stripe. When you make a payment, your information is processed directly by Stripe in accordance with their privacy policy and terms of service. We do not store your full payment card details on our servers.
5. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, including the purposes of satisfying any legal, accounting, or reporting requirements. In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and our legal obligations. Generally, we retain order information for a period required by tax and commercial laws, typically ranging from 5 to 7 years, after which the data is securely deleted or anonymized.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request correction of inaccurate information.
- Erasure: You have the right to request that we delete your personal data under certain conditions.
- Objection: You have the right to object to our processing of your personal data.
To exercise any of these rights, please contact us at: baseboard@bumperbaseco.com. We will respond to your request within a reasonable timeframe, not exceeding 720 hours.
7. Security Measures
We implement administrative, technical, and physical measures designed to protect the personal information in our control. While we strive to employ industry-standard practices to maintain the integrity of our systems, it is important to acknowledge that no method of electronic transmission or storage is entirely immune to unauthorized access. We encourage you to take precautions to protect your own data.
8. International Data Transfers
As our business operates internationally, your information may be transferred to and maintained on computers located outside of your state, province, or country. By using our website and providing information to us, you consent to the transfer and processing of your data in accordance with this policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last updated” date at the beginning of this policy.
10. Contact Us
If you have questions or concerns about our privacy practices, or if you would like to make a complaint, please contact us via email at baseboard@bumperbaseco.com.