At shorthorizons, we prioritize the integrity and confidentiality of our customers’ transaction data. This policy outlines our approach to payment processing and data security in accordance with applicable consumer protection regulations in Canada, the United States, and the European Union.
1. Payment Processing
We utilize industry-standard payment processing infrastructure to facilitate secure transactions. We accept the following payment methods: Visa, Mastercard, American Express, Apple Pay, and Google Pay.
When you proceed to checkout, your payment is processed directly through our secure payment gateway. Customers are not required to create or log in to a third-party payment account to complete a purchase. Please note that our billing descriptor will appear on your financial statement as Hard Box Storage Inc.
2. Security and Compliance
We are committed to maintaining rigorous standards for data protection. Our payment systems undergo regular assessments to monitor transaction integrity and mitigate risks. By implementing secure encryption protocols, we ensure that your transaction details are handled with the necessary technical safeguards to maintain data confidentiality during the checkout process.
We adhere to relevant regional data protection frameworks. In alignment with our commitment to privacy, we employ a cookie management system on our website. Non-essential cookies are only activated upon the explicit consent of the user via our cookie banner. For detailed information regarding how we handle your personal data, please refer to our Privacy Policy page.
3. Communication
Our support team is dedicated to addressing your inquiries promptly. We strive to provide a response to all customer emails within 24-48 hours.